Speaking about companies that get it and take care of the consumer. I have owed Xeric Design Ltd. the makers of Time Palette and EarthDesk props for several months now for doing the right thing. If you have not used there software, give it a shot. Every asks about EarthDesk, which puts picture of the earth on your desktop, and shades it in representing real time light conditions. You can even download real time cloud imagery. To make a long story short, through their web based store, I purchased updates for both of their programs. A couple of days later, I received an email from the company’s president telling me that I did not need to pay for the upgrade to Time Palette, and offered either a refund or a full license to give to a friend. That is getting it right…
I know there are a few out there that have actually filled an iPod full of media. In my case that is a 60GB iPod with video. My first Powerbook had about an 80GB HD, so that means you’ve got to put your information somewhere else. The Apple Store sold plenty of USB BUS Power drives. So, it was a no brainer to get one of those. I just have to warn you that it is going to be pretty frustrating trying to make this a reality. Firewire is in my opinion the best way to power an external HD without a separate power supply. I am sure someone out there can tell me that Firewire will trash my on battery power time. Good luck and buy your stuff from somewhere that will give you a refund or an exchange.
This seems to be a huge talking point these days. I was involved in the initial MacBook Pro recall. I have to say that the crew over at the Houston, Texas Apple Store Memorial City Mall Genius Bar made that process painless. I went to the Genius Bar with a naked battery on the recall list. The Genius confirmed the recall and my AppleCare status, and I was out the door within fifteen minutes loving Apple just a little more. I fear that that is not going to be the case for everyone and in particular those that own Dell laptops. I have always doubted the effectiveness of the Dell Kiosk in malls throughout the states. It is hard for me to come to terms with dropping a thousand USD or more in the middle of a mall and walking away with, I do not know, a note? But what if… Stock each Kiosk with ten batteries of each type being recalled. Be completely up front about it, to the masses. Hand out post cards to anyone that comes up and asks about the recall outlining which models and SNs are applicable. What would we think of if Dell or someone like that did this? How many companies are on it when it comes to doing the right thing for the consumer…
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